About the role
At Sierra, the healthcare team develops AI agents that handle sensitive patient and provider interactions, transforming healthcare communication. The role involves managing the entire lifecycle of agent development, from initial design to deployment and ongoing improvement, ensuring they meet business and user needs. The team works closely with healthcare organizations to create solutions that improve patient experiences and operational efficiency.
The strategist will serve as a key advisor to enterprise clients, translating their complex requirements into effective AI solutions. They will facilitate collaboration, troubleshoot issues, and influence product direction based on customer feedback. Technical understanding and strategic problem-solving are essential to align AI capabilities with healthcare compliance and organizational goals.
Work is primarily on-site in San Francisco or New York, with a focus on building trusted relationships with healthcare clients. The role demands strong communication skills, customer obsession, and the ability to manage multiple projects. Experience with healthcare technology, AI deployment, and a passion for improving patient care are highly valued.