About the role
Sierra is a prominent platform specializing in customer-facing AI agents, collaborating with major brands globally. The company emphasizes core values like trust, customer obsession, craftsmanship, intensity, and family, shaping its culture and operations. The team is driven by a mission to enhance customer service through innovative AI solutions, with a focus on creating a supportive and high-performing work environment.
The People Programs Manager will be integral to developing and managing employee experience initiatives. Daily responsibilities include designing onboarding, training, and development programs, and ensuring these initiatives align with company goals. The role involves partnering with various departments to implement scalable processes and leveraging data to refine employee programs.
Candidates should have over five years of experience in people-focused roles within fast-growing tech environments. Strong communication, project management, and analytical skills are essential. The position is based on-site in San Francisco, requiring collaboration with global teams, and involves working closely with leadership to foster a positive, compliant, and engaging workplace culture.