Strategist, Agent Development - Flagship Deployment

At Sierra, a leader in customer-facing AI platforms, the team focuses on deploying advanced AI agents for major global brands. The role involves managing large-scale, strategic customer deployments, transforming complex business challenges into effective AI solutions. The strategist will work closely with enterprise clients, understanding their goals and translating them into actionable AI projects, ensuring measurable business impact and continuous improvement.

Daily responsibilities include overseeing the entire agent development lifecycle, from initial scope to ongoing iteration. The role demands close collaboration with customer teams and internal engineering and product units, navigating enterprise complexities and aligning diverse stakeholders. The strategist also plays a key part in driving revenue growth, optimizing value exchange, and shaping Sierra’s product direction based on customer feedback.

Candidates should have over ten years of experience in high-stakes, enterprise customer roles, with strong communication skills and technical understanding. They must be adept at managing multiple projects, building trusted relationships, and solving complex problems in ambiguous environments. The position is based onsite in San Francisco or New York, requiring a strategic thinker with ownership mindset and technical fluency.