Strategist, Agent Development (Brazilian Portuguese speaking)

Sierra specializes in developing customer-facing AI agents and collaborates with major brands to enhance customer service and business growth. The company values trust, customer obsession, craftsmanship, and a balanced work culture, operating mainly from San Francisco with international offices. The team focuses on innovative AI solutions that transform customer interactions, emphasizing quality and strategic impact in their projects.

The role of an Agent Strategist involves managing the entire lifecycle of AI agent development, from initial scope to deployment and ongoing improvement. The person will work closely with clients’ executive teams to understand their business needs and translate them into effective AI solutions. Daily tasks include running workshops, troubleshooting, and ensuring the agents meet performance goals, with a high level of autonomy and strategic influence.

Candidates should possess strong communication skills, technical understanding of AI and APIs, and experience managing complex projects. A background in financial services or AI deployment is advantageous, along with a passion for customer-centric innovation. The position is full-time, on-site in San Francisco or New York, and involves direct client engagement to deliver impactful AI solutions.