About the role
At Deepgram, a leader in Voice AI technology, the Staff Sales Engineer role focuses on advancing their Voice Agent platform, which supports real-time speech-to-text, text-to-speech, and voice agent deployment. The company serves a broad developer and enterprise base, offering cloud and on-premises solutions with high accuracy and low latency. This position is embedded within the sales team, working closely with account executives to drive technical adoption and revenue growth for voice agent products.
The role involves leading technical engagements with customers, from initial discovery through to production deployment, emphasizing telephony integration, latency, and cost considerations. The engineer will develop demos and integration patterns, manage a sales quota, and contribute to product feedback and sales enablement materials. Collaboration with partners in telephony and conversational AI ecosystems is also key to expanding joint solutions and co-selling opportunities.
Candidates should have over seven years of experience in customer-facing technical roles related to APIs, CPaaS, CCaaS, or conversational AI, with hands-on expertise in voice agent technologies including telephony protocols and orchestration frameworks. Strong communication skills are essential to engage diverse stakeholders, and a proven track record in revenue-driven roles is required. The position is fully remote within the USA and demands adaptability to a fast-paced, AI-driven work environment.