About the role
At Deepgram, a leading voice AI platform specializing in speech-to-text, text-to-speech, and voice agent APIs, the Senior Manager, Deal Desk role is pivotal in shaping the company's sales operations. This position involves building and managing the deal desk from scratch, collaborating closely with sales, customer success, product, and finance teams to streamline deal approvals and pricing strategies. The role supports a fast-paced, AI-driven environment where innovation and adaptability are essential.
Day-to-day responsibilities include creating approval matrices, playbooks, and credit guidelines to enable efficient deal processing with minimal approvals. The manager reviews non-standard deals promptly, influences large deal structures, and partners with leadership on pricing and packaging. They also focus on maintaining clean, audit-ready deal records in Salesforce, leveraging AI tools for initial deal reviews, and enhancing Salesforce CPQ to integrate approval workflows directly into quotes.
Candidates should have over six years of experience in deal desk or pricing roles within B2B tech companies, including hands-on expertise with usage-based pricing models and Salesforce CPQ. Strong financial acumen and the ability to work credibly with sales executives are crucial. Experience in infrastructure, API, or AI sectors, pre-IPO environments, and cloud marketplace offers is advantageous. This fully remote role is based in the USA and demands an AI-native mindset aligned with Deepgram's innovative culture.