
About the role
Taxo is a healthcare-focused company that develops Voice AI agents to streamline administrative tasks in medical settings. The engineering team is responsible for creating reliable evaluation and testing systems to ensure AI performance and safety. The role involves building automated testing frameworks, analyzing AI behavior, and supporting smooth product releases, all within a collaborative, fast-paced environment in New York City.
The Software Engineer (AI Quality & Reliability) will focus on developing tools to measure and verify the quality of AI systems, including end-to-end workflow testing and failure analysis. Key skills include proficiency in Python or TypeScript, experience with AI evaluation, and understanding of distributed systems. The role requires independent problem-solving and clear communication about risks and quality metrics.
This position is full-time, on-site in New York City, and offers a competitive salary with benefits. The candidate should be comfortable working in a small team, taking ownership of complex testing infrastructure, and partnering with domain experts to address healthcare-specific challenges. The role is ideal for someone passionate about improving AI dependability in sensitive healthcare applications.