Software Engineer, Agent - Retail

At Sierra, the retail team focuses on creating advanced AI agents that support major consumer brands in various channels like web, app, and in-store. The engineering team develops scalable, reliable AI systems that directly impact revenue and customer experience, working on projects that modernize commerce systems and enhance shopping journeys. The role involves building production-grade AI agents that handle high traffic and complex tasks at a global scale.

The software engineer will be responsible for designing, developing, and deploying AI agents, managing the entire development lifecycle from pilot to production. Collaboration with enterprise clients and startups is key to understanding their needs and delivering tailored solutions. The role requires strong problem-solving skills, technical expertise, and the ability to communicate effectively with both technical and non-technical stakeholders.

This position is full-time, onsite, and available in multiple North American cities including San Francisco, New York, and Atlanta. Candidates should have experience with end-to-end system development, a proactive mindset, and enthusiasm for retail and AI technology. The work environment emphasizes innovation, ownership, and direct customer engagement to shape the future of AI-driven commerce.