Software Engineer, Agent - Healthcare

At Sierra, the healthcare team focuses on creating AI agents that improve patient and member interactions within the healthcare system. The role involves designing and deploying reliable, high-performance AI solutions that handle sensitive healthcare conversations, ensuring compliance with HIPAA and data privacy standards. The team collaborates closely with healthcare leaders to address challenges like high call volumes and administrative burdens, transforming healthcare communication.

The software engineer will take ownership of the entire agent development lifecycle, from initial pilots to ongoing improvements in production environments. They will work on integrating AI with healthcare systems such as EHRs and billing platforms, gaining expertise in healthcare workflows and standards. The role demands a problem-solving mindset, technical creativity, and the ability to communicate effectively with both technical and non-technical stakeholders.

This position is based on-site in New York or San Francisco, requiring full-time commitment. The ideal candidate has experience in building scalable systems, a passion for healthcare innovation, and familiarity with healthcare technology ecosystems. The role offers an opportunity to shape the future of AI-driven healthcare solutions, directly impacting patient care and operational efficiency.