Software Engineer, Agent - Financial Services

At Sierra, the engineering team focuses on creating advanced AI agents that serve customer-facing roles across various industries, including finance and healthcare. The role involves designing, building, and deploying scalable, reliable AI systems that operate in production environments, directly contributing to the company's growth and customer success. The team values innovation, craftsmanship, and a customer-centric approach, working closely with enterprise clients and startups alike.

The software engineer will take ownership of the entire agent development lifecycle, from initial pilot to ongoing iteration. Responsibilities include tuning AI agents, integrating voice models, and collaborating with research and product teams to enhance Sierra's platform. The role requires problem-solving skills, creativity, and the ability to communicate effectively with both technical and non-technical stakeholders.

This position is based on-site in San Francisco, New York, or Atlanta, and involves full-time employment. Candidates should have experience with end-to-end system development, familiarity with AI/LLM deployment, and a strong interest in financial services. Prior experience with tools like eval frameworks, agent tooling, and prompt engineering is a plus, along with knowledge of React, TypeScript, or Go.