About the role
Polimorphic is a company that develops AI-driven tools aimed at enhancing local government services and resident experiences. The team focuses on automating processes, digitizing forms, and improving workflows to better serve communities. The company values mission-driven work and practical solutions, fostering a collaborative environment dedicated to impactful technological advancements for public sector clients.
The role of Senior Account Manager involves managing key government accounts, ensuring customer retention, and identifying growth opportunities. Daily tasks include building strategic account plans, conducting quarterly business reviews, and maintaining strong relationships with decision-makers. The position requires a mix of strategic thinking, data analysis, and relationship management to maximize customer value and revenue.
Candidates should have extensive SaaS account management experience, particularly with complex multi-stakeholder clients. Strong communication skills, ability to lead strategic conversations, and experience using product data for account planning are essential. The role is remote, full-time, and involves cross-functional collaboration with legal, sales, and technical teams to support account success and growth.