About the role
At Deepgram, a leader in Voice AI technology powering speech-to-text and voice agent platforms, the Revenue Operations Analyst role supports the go-to-market (GTM) organization by managing and optimizing commercial systems and workflows. The company emphasizes an AI-first culture where employees integrate advanced AI tools into their daily work to innovate and adapt rapidly in a fast-paced environment. This role is remote and involves collaboration across multiple teams including Finance, Sales, and Engineering.
The analyst will focus on improving quote-to-cash processes, maintaining data quality, and automating repetitive tasks within Salesforce and other GTM systems. Responsibilities include building reports and dashboards, troubleshooting system issues, and supporting forecasting and commission operations. The position requires hands-on experience with Salesforce, CRM, CPQ, billing, and contract systems, along with strong analytical skills and a proactive approach to workflow improvement.
Ideal candidates have 3-4+ years in revenue or sales operations, familiarity with usage-based business models, and experience with automation tools and SQL. The role demands cross-functional collaboration and comfort with evolving AI technologies to enhance operational efficiency. Deepgram values adaptability and continuous learning in a high-growth SaaS and AI-driven environment, offering a dynamic opportunity for professionals passionate about optimizing revenue operations.