About the role
At Broccoli AI, the Head of Revenue Operations is responsible for leading the functions that support the Sales and Customer Success departments serving home service contractors. This role involves assembling and guiding groups focused on engineering, project oversight, training, and data analysis to ensure efficient operations and strategic cohesion. The company develops AI-driven tools that simplify contractor workflows and integrate with platforms like ServiceTitan to improve client interactions.
The daily work includes managing the AI initiatives related to revenue, leveraging artificial intelligence to minimize administrative burdens and enhance decision-making throughout the customer journey. The position demands active engagement with CRM and go-to-market technology stacks, overseeing forecasting, pipeline management, and resource allocation. Collaboration with sales and customer success leaders is key to setting objectives and refining processes, while also fostering training programs and operational routines that maintain alignment and productivity within the revenue organization.
Ideal candidates bring over a decade of experience in revenue or sales operations with leadership roles involving diverse functional groups such as engineering, program oversight, enablement, and analytics. Proficiency in AI-enhanced sales processes, CRM platforms like Salesforce or HubSpot, and strong data skills are critical. Experience in fast-growing tech environments and knowledge of SMBs or home services industries is advantageous. This onsite role in San Francisco requires a proactive leader with a customer-centric mindset and a commitment to ongoing learning.