About the role
Aircall is a rapidly growing, AI-powered customer communication platform with a global presence, including offices in New York, Paris, and other major cities. The company focuses on integrating voice, SMS, WhatsApp, and AI tools to enhance customer interactions, automate routine tasks, and support scaling teams. The team values innovation, speed, and a customer-centric approach, working in a collaborative environment that emphasizes ownership and continuous learning.
The role involves leading the strategy and execution of high-priority global marketing programs, translating company goals into cohesive campaigns across regions and channels. The person will coordinate with various teams to ensure consistent messaging and impactful regional activation, managing budgets, timelines, and dependencies. They will also leverage AI tools to optimize planning, content, and performance analysis.
Candidates should have over 7 years of experience in integrated marketing, with a strong track record in managing complex, multi-channel campaigns in a B2B SaaS environment. They need excellent stakeholder management, strategic judgment, and the ability to work across global teams without direct reporting lines. The position is based in New York and involves working in a fast-paced, innovative setting.