About the role
At Aircall, a rapidly growing AI-powered customer communications platform, the team is focused on redefining how companies connect with their clients through voice, SMS, WhatsApp, and AI tools. The company values innovation, speed, and customer obsession, with a global presence and a product that is loved by thousands of businesses worldwide. The environment encourages ownership, continuous learning, and impactful work in a fast-paced setting.
The role of the Team Leader for Business Development Representatives involves building and managing a high-performing outbound sales team. The person will coach team members, develop strategies to generate qualified sales pipelines, and work closely with other departments like marketing and sales operations. The focus is on expanding into new markets and helping the team adapt to a multi-product sales approach.
Daily responsibilities include coaching, performance management, pipeline ownership, and process improvement. The leader will also facilitate collaboration with account executives, analyze performance data, and ensure the team adopts AI tools for prospecting. The role requires strong leadership, sales expertise, and the ability to navigate complex sales environments across different regions and customer segments.