About the role
At Sierra, a leader in customer-facing AI platforms, the Ecosystem Operations Manager plays a vital role within the Partnerships & Ecosystems team. This individual will oversee programs that support Sierra's global builder community, manage curriculum and certification operations, and coordinate community engagement initiatives. The role involves working closely with cross-functional teams to enhance processes, develop developer resources, and ensure the ecosystem's scalable growth.
The ideal candidate will have over six years of experience in ecosystem or partner program management, with skills in creating technical content and leveraging AI tools. They should be highly organized, capable of executing complex programs, and comfortable working in fast-paced environments. The position requires travel and offers the chance to contribute to innovative AI solutions and community development.
This full-time, on-site role is based in New York or San Francisco, focusing on building operational systems, measuring ecosystem health, and supporting partner enablement. The person will be instrumental in scaling Sierra University, planning ecosystem events, and improving reporting and processes. The role offers an opportunity to work at the forefront of AI technology, fostering a vibrant community of developers, partners, and customers.