Director of Brand and Communications

At Hiya, a company dedicated to enhancing trust and effectiveness in business voice communications, the Director of Brand and Communications plays a pivotal role in shaping and amplifying the company's global narrative. This position is embedded within the general marketing team and focuses on elevating Hiya's brand presence across diverse markets, ensuring the company's story resonates with various audiences including enterprises, operators, and everyday consumers concerned with voice security and AI fraud.

The role involves leading and expanding creative, PR, and social media teams while personally contributing to content creation and strategy execution. Responsibilities include managing global PR strategies, building analyst relations, developing organic social media functions, and orchestrating impactful event participation. The director must skillfully adapt messaging for different regions and audiences, maintain brand consistency, and leverage data-driven insights to enhance media and analyst engagement.

Candidates should bring over a decade of experience in brand and communications within B2B tech environments, demonstrating leadership in multi-country teams and agencies. The ideal leader is hands-on, adept at storytelling, and experienced in crisis communications, with strong media and analyst networks. Familiarity with AI tools for content creation and a global mindset are essential, as is the ability to work autonomously in a transparent, fast-paced setting based in Seattle with a hybrid work model.