Digital Customer Success Manager Intern

Aircall, a rapidly expanding AI-driven customer communication platform, is seeking a Customer Success Manager Intern to join their Paris team. The role involves supporting a diverse, global client base by managing customer inquiries, resolving issues, and identifying growth opportunities. The intern will work closely with the customer success team, utilizing AI tools and process improvements to enhance client satisfaction and retention.

Daily tasks include handling client tickets, providing timely responses, and collaborating across departments to ensure customer needs are met efficiently. Fluency in English and French is required, with additional language skills a plus. The internship offers a chance to gain experience in a fast-paced, innovative environment, emphasizing customer experience, teamwork, and continuous learning.

This position is based in Paris, with a start date in November 2026, and lasts for six months. It is a contract role suitable for students pursuing a master's degree, who are passionate about delivering excellent customer service. The company values diversity, work-life balance, and a collaborative culture, providing an opportunity to grow within a global, tech-focused organization.