

Aircall is a rapidly growing customer communications platform that integrates voice, SMS, WhatsApp, and AI to enhance business interactions. The company has a diverse, global team and is focused on innovation in AI-powered communication tools. The role involves developing content strategies to boost Aircall’s presence in North America, emphasizing the AI voice agent market, and creating engaging content across multiple formats.
The Content Strategist will craft and execute a regional content plan, working closely with various teams to produce editorial, video, and social media content. The role requires expertise in content creation, editing, and distribution, with a focus on building category relevance and audience engagement. The person should be adept at leveraging AI tools for content production and optimization.
This position demands over five years of experience in content marketing or related fields, with a strong background in B2B SaaS and AI or communications technology. The candidate must demonstrate strong editorial judgment, the ability to manage content calendars, and experience in translating complex topics into accessible content. The role is based in New York and involves collaboration across multiple teams to achieve strategic goals.