Lance
AI-powered hotel operations platform for guest calls, messaging, work orders, and scheduling.
About Lance
Lance Live offers autonomous AI agents that manage hotel operations seamlessly across multiple channels and systems. It autonomously handles guest calls, staff messaging, housekeeping, work orders, and scheduling, integrating with existing hotel software without requiring custom development. The platform employs multimodal intelligence including voice, SMS, email, and vision to perform end-to-end task execution, reducing manual workload and improving service efficiency.
Features
- Connects to hotel systems like PMS, CRS, and task management platforms
- Operates legacy systems without custom development
- Visually navigates software interfaces through computer use agents
- Executes tasks such as reservations, work orders, and guest requests autonomously
- Quick setup within an hour
Who Is It For?
- Hotel operators seeking to automate guest interactions
- Hospitality managers looking to reduce front desk workload
- Hotels aiming for seamless, integrated operational workflows
Use Cases
- Handling guest calls and requests automatically
- Managing reservations and modifications
- Executing housekeeping schedules and work orders
- Increasing operational efficiency and guest satisfaction
Transform hotel operations with Lance's autonomous AI workforce.