About the role
At Twilio, a leader in cloud communications, the Strategic Account Executive role is part of the Enterprise Sales team focused on managing and expanding relationships with large-scale customers using Twilio's messaging, voice, and email services. This position involves working closely with cross-functional teams including product management, finance, support, and operations to support global, compliance-heavy, and use case-specific businesses. The role is remote-based in Australia, with occasional travel to foster customer and team connections.
Day-to-day responsibilities include developing and executing account strategies to drive revenue growth and profitability, managing forecasts, and leading consultative sales cycles with major accounts in sectors like technology, logistics, and fintech. The role requires deep analytical skills to identify new revenue opportunities and the ability to influence both technical and business stakeholders. Collaboration across Twilio's internal teams is essential to deliver tailored solutions and maintain strong customer partnerships.
Candidates should have over eight years of experience in strategic or major account sales, with a proven track record in managing complex, data-driven sales processes and financial forecasting. Experience with enterprise customers in Asia and familiarity with telco or CPaaS/PaaS solutions is desirable. Strong communication skills and an entrepreneurial mindset are important, along with a bachelor's degree or equivalent experience. Twilio values diverse backgrounds and encourages applicants who bring unique perspectives to the team.