
About the role
At Twilio, a company revolutionizing global communications through innovative solutions, the Payroll Analyst II role supports payroll operations for the US and Mexico. This position is part of the finance team and focuses on ensuring accurate and compliant payroll processing across borders, contributing to a seamless pay experience for an international workforce. The role is remote-based in Mexico, aligning with Twilio's remote-first culture and global inclusion values.
Day-to-day responsibilities include processing biweekly US payroll using Workday, coordinating with local vendors for Mexico payroll compliance, and performing detailed audits to verify payroll accuracy. The analyst also provides backup support for regional payroll cycles, resolves employee payroll inquiries promptly, and maintains strong relationships with internal stakeholders to support payroll operations effectively.
Candidates should have at least three years of US payroll processing experience, proficiency with Workday Payroll, and knowledge of payroll laws including the Fair Labor Standards Act. Strong communication skills in English and intermediate Excel abilities are required. Preferred qualifications include payroll certifications and experience with platforms like ADP Smart Compliance. The role involves minimal travel and offers comprehensive benefits within a supportive and inclusive work environment.