About the role
At Twilio, a leader in cloud communications, the Senior Strategic Account Executive role is part of the Regulated Verticals sales team focused on enterprise financial services and FinTech clients. This position involves driving revenue growth by selling Twilio's Customer Engagement Platform, which includes messaging, voice, email, customer data platform, and identity verification products. The role requires collaboration across multiple internal teams to tailor solutions for complex, regulated industry needs.
Day-to-day responsibilities include managing a portfolio of named accounts, leading consultative sales cycles, and designing customized communication solutions that address specific business and technical requirements. The executive will work closely with finance, legal, and operations teams to negotiate contracts and ensure customer satisfaction. They will also maintain accurate sales forecasts and act as a customer advocate within Twilio to influence product and carrier strategies.
Candidates must have at least 10 years of full-cycle sales experience, including three years in managing analytical, technical SaaS or CPaaS solutions. Strong skills in technical solution selling, strategic account development, and financial modeling are essential. The role is remote within the US, with about 20% travel expected to foster client relationships. Twilio values diverse backgrounds and encourages applicants with varied career paths to apply.