About the role
At Twilio, a leader in cloud communications, the Senior Product Manager role is part of the Onboarding and Compliance product team. This team focuses on enabling customers to onboard, migrate, and manage phone numbers globally through products like Porting, Hosting, and ShortCodes. Twilio emphasizes a remote-first culture with occasional in-person meetings, fostering a diverse and inclusive environment where innovation drives customer engagement worldwide.
The Senior Product Manager will lead the product vision, roadmap, and execution for core onboarding and compliance capabilities. Responsibilities include translating complex regulatory and technical requirements into actionable plans, collaborating with engineering and go-to-market teams, and driving product adoption and growth. The role demands strong analytical skills, excellent communication, and the ability to manage ambiguous challenges while focusing on scalable SaaS or platform products.
Candidates should have at least four years of product management experience, preferably with API or developer-focused products, and a background in regulated environments is a plus. A technical foundation such as a degree in Computer Science or equivalent experience is required. The position is remote within the US (excluding certain states) and may involve occasional travel for team or customer meetings. Twilio offers competitive compensation and benefits aligned with location and role.