Senior Agent Strategy Manager

Assort Health is a healthcare AI company focused on creating continuous, personalized patient conversations through advanced voice AI agents. The company has rapidly expanded, with significant funding and recognition, aiming to transform healthcare communication and reduce administrative costs. The team is growing, and the company values innovation, ownership, and a customer-centric approach to improve patient access and care delivery.

The role of Senior Agent Strategy Manager involves managing complex customer relationships from onboarding to renewal, ensuring the successful adoption of AI solutions. The person will work closely with healthcare executives and internal teams to align goals, identify opportunities, and demonstrate ROI. The position requires strategic thinking, cross-functional coordination, and a focus on measurable results.

This is a full-time, hybrid role based in San Francisco or New York, with travel up to 25%. The ideal candidate has over five years of experience in customer success, account management, or consulting, especially with complex accounts. Knowledge of healthcare systems and AI adoption is a plus. The role offers competitive compensation, benefits, and opportunities to impact healthcare accessibility.