Principal Agent Strategy Manager

Assort Health is a rapidly expanding healthcare AI company that aims to revolutionize patient-provider communication by creating continuous, context-aware conversations. The company has grown significantly, with a large proprietary healthcare dataset and substantial funding, and is recognized on notable industry lists. The team is dedicated to improving healthcare administration efficiency and reducing costs through innovative AI solutions.

The role of Principal Agent Strategy Manager involves leading key customer partnerships, working closely with executive stakeholders, and managing complex accounts from onboarding to expansion. The person will be responsible for defining success metrics, ensuring customer retention, and identifying growth opportunities, all while coordinating cross-functional teams and maintaining high-level relationships.

Candidates should have over 8 years of experience in customer success, account management, or enterprise strategy, with a proven track record of managing high-value accounts and navigating complex organizations. Strong communication, technical aptitude, and the ability to influence without authority are essential. The role offers a hybrid work environment in San Francisco or New York, with up to 25% travel, and is a full-time contract position.