Sales Support Specialist | Contract

DeepL Voice is a leading AI company specializing in language translation and voice technology, with a global customer base and a team of around 1,000 employees. The Sales team plays a crucial role in expanding the company's market reach and customer engagement. The Sales Support Specialist will be a key part of this team, providing essential operational support to ensure smooth sales processes and customer interactions.

The role involves managing support channels, resolving issues related to Salesforce and sales data, and assisting sales personnel with navigating CRM tools. The person will also create documentation, identify recurring problems, and support the team during peak periods like quarter-end and year-end. The position requires a proactive approach and strong attention to detail to maintain data accuracy and sales efficiency.

This contract position is based in London, with a hybrid work model requiring presence in the office about two days a week. Candidates should have 2-4 years of experience in sales support or operations, familiarity with Salesforce or similar CRM systems, and good communication skills in English. The role offers an opportunity to work in a dynamic, international environment supporting a cutting-edge AI company.