About the role
At Twilio, a leader in cloud communications, the Principal Pricing and Monetization Manager role is part of the marketing team focused on shaping platform-wide pricing strategies. This position plays a strategic leadership role in driving pricing initiatives that support business growth and simplify customer purchasing experiences. The role reports to the Director of Monetization & Pricing Strategy and involves working with Twilio's expanding product portfolio.
Day-to-day responsibilities include developing advanced pricing and packaging strategies, collaborating closely with product leadership to align monetization with product roadmaps, and analyzing complex datasets related to sales, customer behavior, and financials. The manager acts as a key liaison across multiple departments such as GTM Strategy, Sales, Marketing, and Finance to ensure alignment and successful execution of pricing projects. Leading complex, multi-stakeholder initiatives is a core part of the role.
Candidates should have at least eight years of pricing strategy experience, including five years owning pricing and monetization in telecom, SaaS, or related fields. Strong financial modeling, analytics skills, and proven project management capabilities are essential. Excellent communication skills for influencing senior leadership are required. The role is remote within the US but excludes certain states, and Twilio encourages diverse backgrounds and non-traditional career paths for applicants.