
About the role
At Twilio, a company revolutionizing communications globally, the Payroll Analyst II role supports payroll operations specifically for Colombia and LATAM regions. This position is part of the finance team and focuses on delivering accurate and compliant payroll services to employees while ensuring adherence to local labor laws and regulations. The role is remote-based in Mexico, aligning with Twilio's remote-first culture that values global inclusion and connection.
Day-to-day responsibilities include managing end-to-end payroll execution with vendors, handling full-cycle payroll processes such as regular and off-cycle payments, final settlements, and statutory benefits. The analyst ensures timely filings and remittances through local systems like PILA and DIAN, resolves employee payroll inquiries, and collaborates with accounting during month-end close to provide accurate payroll reports and support audits. The role requires close attention to regulatory compliance and payroll accuracy.
Candidates should have over three years of experience managing Colombian payroll and accounting, with expertise in local labor, tax, and social security regulations. Familiarity with payroll platforms like Workday or UKG and ticketing systems such as ServiceNow is essential. Strong English communication skills are required, and experience with equity transactions or payroll in other jurisdictions is a plus. The role involves occasional travel to foster team and customer connections.