Partner Program Manager

Twilio, a prominent cloud communications company, is seeking a Partner Program Manager to join their marketing team and help grow their worldwide partner network. This role focuses on enhancing collaboration with Systems Integrators, ISVs, Resell, and Technology partners by improving partner engagement and streamlining program operations. The position requires managing strategic initiatives and applying AI-driven tools to optimize partner lifecycle workflows and operational processes.

The daily work involves pinpointing inefficiencies, implementing automation to replace manual tasks, overseeing partner onboarding and ongoing engagement, and supporting revenue growth efforts. The manager will also handle key technology platforms and vendor partnerships related to the partner ecosystem, lead projects involving multiple departments such as Product, Sales, and Legal, and ensure partners receive clear, effective communications and resources. A proactive mindset aimed at continuous enhancement and operational success is essential.

Ideal candidates bring substantial background in managing partner programs or projects within dynamic technology settings, strong skills in project coordination and communication, and experience with partner-related software tools. A bachelor's degree in business or a related discipline is required, with advanced degrees viewed favorably. This fully remote role is open to US-based applicants outside certain states and values a collaborative, results-oriented approach to support Twilio’s expanding global initiatives.