About the role
At ElevenLabs, a pioneering AI company known for its human-like voice models and expansive AI platforms, the Global Onboarding & Enablement Operations Program Manager role is integral to the Revenue Enablement team. This position focuses on managing and scaling the onboarding and enablement programs for the global go-to-market (GTM) teams, ensuring new hires receive a consistent and engaging introduction to the company. The role supports the broader enablement function by structuring processes and coordinating cross-functional initiatives to enhance team effectiveness.
Day-to-day responsibilities include overseeing the end-to-end onboarding process for GTM hires, facilitating live training sessions, and developing learning content such as e-learning modules. The manager will coordinate certification programs and enablement launches, maintain performance dashboards, and track key metrics like OKRs and ramp progress. Collaboration with Sales Enablement, RevOps, Product Marketing, and People teams is essential to align priorities and deliver impactful programs that meet business needs.
Candidates should have experience managing onboarding or training programs in fast-paced commercial environments, strong facilitation and presentation skills, and the ability to create effective training materials. Operational expertise in managing OKRs, roadmaps, and cross-team dependencies is required, along with proficiency in building dashboards and reporting tools. This fully remote role offers the chance to contribute to a high-velocity, AI-first company culture focused on innovation and global collaboration.