Enterprise Solutions Engineer - Singapore

At ElevenLabs, the Enterprise Solutions Engineer role is part of the engineering and product team focused on deploying voice AI solutions for enterprise clients. The engineer will work remotely from Singapore, collaborating with sales and technical teams to tailor solutions, demonstrate product value, and develop resources that support customer integration. The role emphasizes technical support, solution architecture, and creating scalable, standardized patterns for customer success.

Daily responsibilities include engaging directly with customers to understand their needs, designing bespoke voice AI integrations, and crafting technical demos that showcase product capabilities. The engineer will also develop self-service tools and documentation to empower clients and identify opportunities to enhance product features based on customer feedback. Strong Python skills and multilingual communication are essential for success.

Candidates should have a solid technical background, enjoy working closely with clients, and possess excellent communication skills. Experience in software development, integration, and customer-facing roles is valued, with a preference for those fluent in English and Mandarin. The position offers a full-time, remote work environment with some travel within Singapore for customer visits.