About the role
At Heidi AI, the product team is focused on transforming healthcare delivery through AI-powered solutions. The deployed product manager will work closely with health systems across Australia, understanding clinical workflows and translating them into technical specifications. The role involves on-site engagement, building scalable product modules, and collaborating with engineering and commercial teams to ensure successful deployments and revenue growth.
The candidate will be responsible for managing a portfolio of health system accounts, prioritizing features, and making strategic build versus configure decisions. They will oversee sprint delivery, advocate for customer needs, and ensure clinicians adopt the technology daily. The role requires a mix of technical understanding, customer engagement, and product management skills.
This position is suitable for experienced professionals with a background in technical or analytical fields, who are passionate about software and AI tools. Fluency in core LLM concepts, experience with health tech or EHR integrations, and a proactive, execution-focused mindset are key. The role offers a hybrid work environment in Sydney or Melbourne, with a focus on impactful work in healthcare innovation.