About the role
Heidi AI is a healthtech company focused on developing an AI Care Partner to support clinicians in delivering continuous and human-centered healthcare. The Clinical Engineer Associate role is based in New York or San Francisco and involves working closely with clinical and operational teams to implement and optimize AI workflows in real healthcare settings. The team comprises professionals from various disciplines, including engineers, doctors, and designers, working together to improve patient care globally.
The role requires hands-on technical work, including designing workflows, troubleshooting issues, and leading demonstrations of clinical AI solutions. The candidate will also visit healthcare facilities to understand team needs firsthand and ensure solutions are effective and safe. Strong communication skills and experience in SaaS, healthtech, or enterprise software are essential, with a focus on end-to-end problem ownership and customer collaboration.
Candidates should have over three years of relevant experience, be comfortable managing complex problems independently, and be capable of explaining technical issues to diverse stakeholders. The position offers significant autonomy, ownership, and the opportunity to impact healthcare delivery on a global scale, with benefits including equity, health coverage, and professional development budgets.