Associate Solutions Engineer | Housing

EliseAI is a rapidly growing company focused on integrating AI solutions into housing and healthcare sectors. The team responsible for technical support and solutions works closely with clients to troubleshoot issues, understand their systems, and optimize their use of AI tools. The role involves deep system knowledge, customer communication, and problem-solving to ensure clients derive maximum value from EliseAI’s offerings.

The associate solutions engineer will handle client onboarding, system integration, and issue resolution, often using SQL, logs, and other data sources. They will communicate effectively with clients, document bugs, and collaborate with internal teams to improve system performance. The role demands technical proficiency, strong communication skills, and a customer-centric approach.

This full-time, on-site position is based in New York City or San Francisco, requiring 1-3 years of relevant experience and a background in computer science or similar fields. Support software experience and familiarity with data tools are advantageous. The company offers a competitive salary, equity, comprehensive benefits, and a dynamic work environment that emphasizes impact and growth.