About the role
At Twilio, a leader in cloud communications, the Americas Sales Business Partner Manager role supports the Americas Sales organization by aligning sales strategy with execution. This position is part of the Sales Operations team and works closely with senior sales leaders and cross-functional teams to drive operational excellence and growth. Twilio emphasizes a remote-first culture with occasional in-person meetings for team or customer engagements.
The role involves partnering with go-to-market leaders to challenge existing processes and translate business strategies into actionable plans. Responsibilities include managing sales forecasts, pipeline health, and operational rhythms such as monthly and quarterly business reviews. The manager also provides insights to facilitate decision-making and supports localized sales operations activities like territory planning and quota setting.
Candidates should have at least six years of experience in sales operations or related fields, with a minimum of two years working directly with senior sales leaders in large software or tech organizations. Strong skills in sales planning, communication, and influencing senior leadership are essential. The position is remote but excludes certain states for hiring, and occasional travel may be required for meetings or projects.