Adoption Strategist - ANZ

ElevenLabs is an innovative AI company specializing in voice technology, serving millions globally with products like ElevenAgents and ElevenCreative. The company values rapid experimentation, impact-driven work, and a global, AI-first approach, fostering a culture of high-quality output and continuous learning. The team comprises researchers, engineers, and operators dedicated to pushing the boundaries of AI and voice interaction.

The role of Adoption Strategist involves designing scalable programs to help customers maximize their use of ElevenLabs' voice AI products. The person will develop onboarding, lifecycle campaigns, and workshops, focusing on driving adoption and expansion across a high-volume customer base. Deep product knowledge and automation skills are essential for success in this builder role.

Candidates should have over six years of experience in customer enablement, especially within AI or technical environments, with a focus on voice AI or conversational tech. The role is remote, requiring strong analytical skills, system thinking, and the ability to create data-driven strategies. The position offers an opportunity to shape customer success initiatives in a fast-growing, impact-oriented company.