Account Manager Lead - Corporate

At ElevenLabs, a pioneering AI research and product company known for its human-like AI voice models and expansive platforms like ElevenAgents and ElevenCreative, the Corporate Account Manager Lead role is integral to scaling their post-sales operations. The company emphasizes rapid innovation, AI-first approaches, and a global, impact-driven culture. This position sits within the Revenue team, focusing on managing and growing a high-volume corporate client portfolio remotely from San Francisco.

The role involves leading and developing a team of Account Managers responsible for retention, expansion, and cross-selling across a fast-moving book of business. The lead will design scalable playbooks for renewals and adoption, embed AI and automation into workflows, and foster a culture of AI fluency and high performance. Strategic collaboration with revenue operations and customer experience leadership is key to shaping the segment's structure and driving measurable revenue outcomes.

Candidates should bring over five years of experience in SaaS post-sales roles with a strong commercial track record and at least two years of people leadership. They must be adept at managing high-volume accounts, coaching teams, and implementing post-sales best practices. A deep understanding of AI tools and automation is essential to lead the team through evolving workflows and to influence product and revenue strategies effectively.