About Bolna AI
Bolna AI is a Voice AI platform built for businesses that rely on phone conversations at scale. It enables teams to build, test, deploy, and manage human-like AI voice agents for inbound and outbound calling across customer support, sales, recruitment, collections, and operations workflows. Designed for India's multilingual environment, Bolna supports natural conversations in multiple regional languages while integrating seamlessly with enterprise systems and business workflows. The platform combines speech recognition, language models, telephony, and workflow automation into a single solution, allowing organizations to launch production-ready voice agents in days instead of months.
Features
- Build and deploy inbound and outbound AI voice agents
- Support for 10+ Indian languages and multilingual conversations
- Natural, human-like conversations with interruption handling
- Low-latency voice interactions for real-time communication
- Bulk calling and high-concurrency campaign management
- No-code agent builder with pre-built templates
- Developer APIs for custom integrations and automation
- Real-time API execution during live conversations
- Human handoff and escalation to live agents
- Integration with CRMs, workflows, and automation tools
- Connect multiple ASR, LLM, and TTS providers
- Call analytics, monitoring, and operational insights
- Enterprise-grade deployment, security, and data residency options
- Scalable infrastructure for thousands of simultaneous calls
Who Is It For?
- Enterprises managing large volumes of customer calls
- Customer support and contact center teams
- Recruitment and talent acquisition teams
- Sales and lead qualification teams
- E-commerce and D2C brands
- BFSI, healthcare, education, and hospitality businesses
- Operations teams looking to automate repetitive call workflows
- Developers building voice-first applications
- Startups seeking AI-powered call automation without building infrastructure from scratch