Avoca AI

Avoca AI is the AI Front Office for Home Services, delivering always-on agents that answer every call, text, and chat while keeping your team focused on the work that matters.

Features

• Always-on AI agents that answer calls, texts, and chats
• Inbound and outbound engagement to fill your board
• Real-time coaching, scoring, and analytics with Coach
• Deep CRM integrations, including ServiceTitan, for unified data
• Web chat, simple scheduling, and omnichannel campaigns
• Speed-to-Lead and multi-channel outreach to book jobs
• SOC 2-certified security

Who Is It For?

• Home services businesses (HVAC, Plumbing, Electrical, Pest Control, Roofing, Garage Door, etc.)
• Multi-location service operations seeking a single, scalable front office
• Teams using CRM integrations like ServiceTitan for deeper data sync

Use Cases

• Convert: answer every call, text, and chat; book jobs 24/7 without missing a lead
• Speed-to-Lead: instant responses to new inquiries
• Nurture: multi-channel drip campaigns across SMS and calls
• Coach: real-time scoring and visibility for managers
• Center consolidation: unify multiple call centers into one

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