About the role
Decagon is a leader in conversational AI, providing a platform that helps major brands create personalized customer interactions across multiple channels. The company values innovation, speed, and a results-oriented culture, with a team committed to delivering cutting-edge solutions. The role is based in Mexico City and involves working closely with clients to expand the company's presence among large enterprise accounts, focusing on strategic growth and relationship building.
The position requires developing account strategies, building trusted relationships with senior stakeholders, and understanding client needs to identify expansion opportunities. The candidate will collaborate with internal teams to tailor solutions, forecast revenue, and influence product development. The role demands strong sales experience, excellent communication skills, and the ability to manage complex, multi-stakeholder deals in a fast-paced environment.
This is a full-time, in-office role that involves moderate travel. Candidates should have over seven years of enterprise sales experience, a proven record of revenue growth, and familiarity with AI or customer support software is a plus. The company offers competitive compensation, including equity, along with comprehensive benefits such as health coverage, retirement plans, parental leave, and wellness stipends.