About the role
Decagon is a company specializing in conversational AI platforms that enable brands to deliver personalized customer interactions across multiple channels like voice, chat, email, and SMS. The engineering team focuses on building secure, scalable infrastructure to support AI agents handling sensitive data while defending against AI-enabled threats. The company values velocity, innovation, and a strong team culture, with a focus on creating impactful, secure customer experiences.
The role of Staff Software Engineer, Platform Security, involves designing and maintaining the security infrastructure that underpins Decagon's AI platform. The engineer will develop secure, multi-tenant systems, automate security configurations, and implement infrastructure-as-code practices. This position offers the chance to influence the company's security approach and work closely with teams to meet enterprise compliance standards, all within a hybrid work environment.
Candidates should have extensive experience in building and operating production infrastructure, with a focus on security and cloud services like Google Cloud or AWS. Skills in infrastructure-as-code, programming languages such as Python or Go, and security best practices for container deployment and Kubernetes are essential. The role is suited for someone who is proactive in automating security and observability, with a strong ability to translate complex requirements into reliable technical solutions.