Decagon is a company specializing in conversational AI platforms that enable brands to deliver personalized customer interactions across multiple channels like voice, chat, email, and SMS. The engineering team, particularly the security subgroup, is responsible for safeguarding the platform that handles sensitive data and defends against AI-enabled threats. The company values rapid development, innovation, and a collaborative work environment, with a focus on building secure, reliable systems.
The role of Senior Software Engineer in Platform Security involves designing and maintaining the security infrastructure that supports Decagon's AI services. The engineer will create secure, multi-tenant systems, develop automation tools, and implement infrastructure-as-code practices. They will also work closely with other teams to meet compliance standards and improve security operations, impacting high-value enterprise clients.
Candidates should have over five years of experience in production infrastructure, with strong knowledge of cloud platforms like Google Cloud or AWS, and proficiency in infrastructure-as-code tools such as Terraform. Skills in systems programming languages, security best practices, and observability are essential. The role is full-time, based in San Francisco or New York City, and involves close collaboration with security, infrastructure, and product teams to ensure platform security and compliance.