About the role
Pindrop is a cybersecurity firm that focuses on securing interactions involving voice, video, and digital mediums. The Senior Product Manager role centers on managing the identity of AI agents participating in these interactions, ensuring they are properly identified, authorized, and monitored. This position involves defining the strategic direction and development plan for this new product area, initially concentrating on voice-based communication and expanding as customer requirements evolve.
In this role, the individual will engage directly with enterprise clients and contact center stakeholders to understand complex operational and security challenges. They will work closely with cross-disciplinary teams including research, engineering, and security to explore and implement advanced methods for verifying agent identities and preventing fraudulent activities. Leading pilot programs and gathering user feedback will be essential to refine the product and confirm its market viability.
Ideal candidates will have substantial experience managing technical products related to cybersecurity or enterprise platforms, with a strong grasp of APIs, authentication mechanisms, and distributed systems. The role requires a proactive, data-driven professional who can balance strategic vision with practical execution, ensuring the product meets both customer needs and business objectives. This is a fully remote position based in the United States, demanding independent ownership and collaboration across teams.