Senior Agent Product Manager - Spanish Speaking

Decagon is a company specializing in conversational AI platforms that help brands deliver personalized customer experiences across multiple channels. Their technology is used by major enterprises to create AI agents that enhance interactions, aiming to redefine customer service from traditional support to faster, richer conversations. The company values innovation, velocity, and a results-oriented approach, fostering a collaborative in-office environment in New York City.

The role of Senior Agent Product Manager is a senior, on-site position focused on leading the deployment and expansion of AI solutions for large clients. The person will work closely with C-suite executives, defining transformation roadmaps and building customized AI agents that address specific workflows and pain points. They will coordinate with engineering teams and ensure successful delivery, adoption, and scaling of AI agents in complex enterprise settings.

Candidates should have over six years of experience managing high-stakes projects and building trust with senior leadership, ideally with a background in consulting, product management, or technical roles. Fluency in Spanish is required, along with strong technical understanding of AI agent design and deployment. The role involves hands-on solution building, strategic planning, and direct leadership of engineering teams, with a focus on creating scalable, impactful AI solutions for Fortune 500 companies.