Partner Solutions Engineer

At Pindrop, a cybersecurity firm specializing in voice, video, and digital identity verification, the team focuses on protecting high-risk interactions for major enterprises. The Partner Solutions Engineer will work closely with partner teams to demonstrate Pindrop’s capabilities, develop tailored demos, and provide technical guidance to enhance partner-led customer conversations. The role involves building clear value narratives and integrating Pindrop’s APIs into contact center platforms.

Daily responsibilities include coaching partner technical teams, creating demo environments, and preparing for customer meetings by customizing stories and technical setups. The engineer will also identify potential risks in demos and collaborate with product and engineering teams to improve integration solutions. The role requires strong facilitation skills and the ability to translate technical features into compelling value propositions.

Candidates should have over three years of experience in technical sales or consulting roles, with expertise in CCaaS platforms and API integrations. Knowledge of JavaScript or Python is beneficial, and experience in security or fraud prevention is a plus. The position is remote, offering the chance to influence enterprise trust strategies in a rapidly evolving AI-driven landscape.