Forward Deployed Product Manager

At Infinitus Systems, the Forward Deployed Product Manager role is embedded within the product team focused on healthcare AI communications. The company pioneers intelligent conversational AI agents that connect healthcare stakeholders across channels to improve patient outcomes and reduce anxiety. This position is based in their San Francisco office with a hybrid work model, contributing to a mission that automates millions of healthcare interactions to save time for patients and providers.

The role involves end-to-end ownership of conversational AI products, working closely with engineers, conversation designers, and clinical experts. Responsibilities include scoping customer needs, defining success criteria, building and refining AI agents, troubleshooting technical challenges, and ensuring launch readiness. The manager acts as the primary liaison for customers, driving pilots to commercial success and continuously improving agent performance based on data and feedback.

Candidates should have over five years of product management or entrepreneurial experience with strong technical fluency in AI products and data analysis skills. Effective communication across technical and clinical teams is essential, along with the ability to operate independently in a fast-paced environment. Hands-on involvement in product development and confidence in managing complex customer interactions are key to success in this role.