About the role
Knowtex is a healthcare technology company that specializes in ambient AI scribe solutions, aiming to improve clinical documentation and reduce burnout among healthcare providers. The Clinical Implementation Specialist will be part of the operations team, focusing on onboarding and supporting clinicians across federal and commercial health systems, primarily working remotely within the United States. The role involves close collaboration with engineering and customer delivery teams to ensure successful adoption of the platform.
On a daily basis, the specialist will conduct virtual training sessions, develop educational materials, and build a network of clinical champions to promote sustained platform use. They will also diagnose and address adoption challenges, tailoring strategies to different site needs and experiences. The role requires clinical expertise, strong communication skills, and the ability to analyze and improve workflows, with a focus on safety, completeness, and trustworthiness of AI-generated documentation.
Candidates should have a clinical license such as RN, NP, PA, or PharmD, and experience in clinical settings. The position involves travel to various sites, with 20-30% expected, and offers full-time employment with flexible hours. The work environment is remote, allowing the specialist to support healthcare providers across the country while engaging in training, strategy development, and quality assurance activities to scale the platform effectively.