Care Expert - Customer Training (m/f/d)

At Voize, the team is focused on developing AI tools that support healthcare workers by automating routine digital tasks. The company aims to enhance the efficiency of care teams, allowing them to dedicate more time to patient care. The Care Expert role involves working closely with care organizations to ensure the successful adoption of Voize's AI solutions, emphasizing process improvement and change management.

The Care Expert will support key care accounts, reviewing workflows and EHR setups to identify issues early. They will communicate with healthcare leaders in their language, providing practical advice on workflows and system configurations. The role requires experience in senior care operations, fluency in German, and a structured approach to problem-solving.

This full-time, remote position offers flexible hours and the chance to influence healthcare technology. The role involves collaboration with product teams to relay customer insights and improve the AI solutions. It is ideal for professionals with a background in care management or quality assurance, eager to make a social impact through innovative technology.