About the role
At Bandwidth, the company specializes in communications software and operates a Tier 1 network, supporting voice, messaging, and emergency services infrastructure globally. The AV Manager will lead a team of technicians responsible for maintaining and supporting AV systems across the company's headquarters, including numerous conference rooms and collaboration spaces. The role involves overseeing technical support for corporate events, managing AV infrastructure, and contributing to strategic planning and vendor relationships.
Daily responsibilities include ensuring the operational readiness of AV systems, supporting virtual meetings on platforms like Google Meet, Teams, and Zoom, and maintaining digital signage and videowalls. The manager will also participate in budgeting, process development, and AV system design for new projects. Mentoring staff and collaborating with external vendors are key aspects of the role, which demands a blend of technical expertise and leadership skills.
Candidates should have over six years of AV experience, including management and hands-on installation work, with a strong grasp of networked AV and enterprise conferencing solutions. Certifications such as CTS or Network+ are preferred. The position is based in Raleigh, NC, and offers opportunities for professional growth, industry certification support, and exposure to cutting-edge AV technologies. The company promotes a culture of work-life balance and employee development.